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Piercom's Open CRM is one of the most advanced Contact Management/Sales Automation Systems available today.
Open CRM also forms the initial building block for a corporate-wide integrated eCRM strategy. Based on leading web technology and driven through a browser based interface, it delivers all the advantages of the internet, including:
The system features tracking of customer interactions and extensive reporting, as well as a field sales module and calendar/appointments deliverable via Web, and digital TV. It can be integrated with current and/or future applications such as help desk, accounting systems, defect tracking, maintenance and service modules and linked to a catalogue and shopping cart. This flexibility makes it an ideal eCRM system for organisations of all sizes from SMEs to multi-nationals. open CRM enables organisations to control the pace and the scale of CRM functionality on a modular basis.
Open CRM can be customised to your specific contact management/sales force automation requirements. Technical features include:
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